At Chatibo, we strive to provide you with the best possible service. If you are not satisfied with your subscription or package purchase, please review our refund policy.
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1. Subscription Refunds
· We offer a 7-day refund period for first-time subscribers. If you cancel your subscription within the first 7 days, you may request a full refund.
· After the 7-day window, all payments are non-refundable.
· No refunds are offered for renewals or recurring subscriptions.
2. Package Upgrades and Downgrades
· If you upgrade your package, the cost difference will be prorated for the remaining period.
· Downgrades will take effect in the next billing cycle, and no refunds will be provided for the current cycle.
3. Trial Period Refunds
· No refunds are available for services used during the trial period.
4. How to Request a Refund
To request a refund, please contact our support team at hello@chatibo.in with your account details and the reason for the request.